Personal data privacy notice

TURUNÇ YAPI İNŞAAT MİMARLIK MÜHENDİSLİK TURİZM OTOMOTİV SAN. ve TİC. LTD. ŞTİ. (Turunç Rent a Car). Address: Taşyaka Mah. Akbank Karşısı 255 Sk. No:13 Fethiye/Muğla. Email: info@turuncrentacar.com. These identify the controller and application channel for our rental and enquiry processes.

Booking/enquiries: name, telephone, email and message. Rental: identity/passport information, nationality, date of birth, driving licence details, registered drivers, vehicle, pick-up/return locations and times. Flight details are processed when provided for airport delivery.

Where required: agreements/handover records, payments and invoices, deposit, use/damage/fine records and IP/technical session records for security. The web form does not request full card/CVV information or document photos. Do not include unnecessary sensitive data in messages.

Responding to requests, arranging bookings, forming/performing the rental, handover/return and managing charges: Article 5(2)(c), processing necessary for a contract.

KABİS identification reporting, accounting/invoices and competent authority requests: applicable legal requirements under Article 5(2)(a) and (ç). Establishing or defending claims and documenting disputes: Article 5(2)(e).

Security and preventing misuse: Article 5(2)(f), legitimate interests without harming your fundamental rights. Optional analytics/advertising without another lawful basis requires your separate active choice. These grounds are not blanket permission for every data item; necessity and purpose limitation apply.

Data is collected electronically or on paper through web forms, email, telephone, WhatsApp conversations you initiate, office agreements/handover and automatic technical records. Please provide only data needed for your request.

Purpose-limited disclosures may be made to competent authorities/law enforcement, banking/payment providers, insurers/damage services, accounting/legal services and hosting/technical providers under the conditions of Article 8. This notice does not authorise a general customer blacklist shared across rental companies.

When you use third-party services such as Google reCAPTCHA, maps or WhatsApp, the provider may receive technical data or content you choose to send. Where a process involves international transfer, the requirements of Article 9 must be met. Cookie acceptance does not itself authorise every international transfer. The map on the contact page loads automatically and connects to Google; optional analytics/advertising depends on your cookie choice.

Data is retained for the necessary purpose and any statutory period applicable to that record type; a single period does not apply to all records. When the purpose and any legal retention/dispute ground end, data is erased, destroyed or anonymised.

Access is limited by purpose; appropriate technical and organisational safeguards are applied. This notice does not provide for indefinite retention or unrestricted disclosure.

You may learn whether data is processed, request information, learn purposes and compliance with them, learn domestic/international recipients, request correction, request erasure/destruction where statutory conditions are met and request recipients to be notified of relevant correction/erasure.

You may object to adverse results from exclusively automated analysis and seek compensation for damage caused by unlawful processing. Applicable legal exceptions and retention obligations are taken into account.

Apply in writing to Taşyaka Mah. Akbank Karşısı 255 Sk. No:13 Fethiye/Muğla, or email info@turuncrentacar.com from an address previously notified to us and registered in our system, or use another valid method under the relevant Communiqué. Include name, signature for written applications, necessary identifying details, notification/contact address, request and supporting documents where relevant. We do not request unnecessary identity photocopies.

Requests are answered as soon as possible, within 30 days. They are generally free; a statutory fee may apply where the process requires an additional cost. Rejected/inadequately answered/unanswered requests may be complained about to the Board subject to statutory requirements and time limits.